return and refund policy

The Company will not accept any returns norinitiate any refunds on purchase of the product
unless:
Returns will only be accepted for products that
have been damaged in transit or products that
have physical defects or in case of incorrect
product been shipped. An email with photos of
the damaged/incorrect product should be sent
within the stipulated time in order for us to accept
the request.

Should you wish to return all or part of your order,
you need to inform us within 48 hours of receipt of
the products by writing to us on
nutronixlabs@gmail.com
Returns will not be accepted if the product has
been used and/or the seal has been broken for
the product and/or the serial number has been

tampered with. On receipt of the returned
product, Hydratemax will proceed to inspect the
same and validate the claim.
Once approved as an eligible return, a refund or
replacement will be issued. If the product is found
to be ineligible for return, the product will be
couriered back to you.

If you made an online payment, we will refund the
amount back in the original source (debit/credit
card, bank, wallet, etc) within 7 working days of
receiving the request from you.
For COD orders, we will refund the amount to your
bank account within 14 working days of
requesting a refund.