Shipping Refund And Privacy

• Shipping policy

• Shipping Policy for HydrateMax (India)

At HydrateMax we strive to provide the best
shopping experience for our customers. This
includes ensuring reliable and efficient shipping
services. Please take a moment to familiarize
yourself with our shipping policy before placing an
order.
1. Shipping Locations:
We currently provide shipping services within
India. We do not offer international shipping at the
moment.

2. Order Processing Time:
We understand the importance of timely
delivery. After placing an order please allow us 1-2
business days to process and dispatch your
order. Our team works diligently to ensure that
your items are carefully packed and prepared for
shipment.

3. Shipping Methods:
To ensure speedy and reliable delivery we
partner with trusted and renowned shipping
carriers. The shipping method for your order will
depend on various factors such as product
availability destination and weight. We may
choose to use delivery services provided by
Shiprocket Bluedart or other reliable carriers.

4. Estimated Delivery Time:
The estimated delivery time for your order will
depend on the shipping destination and the
shipping method used. As a general guideline you
can expect your order to be delivered within 2-7
business days from the date of dispatch.
However please note that these are estimated
delivery times and may vary due to unforeseen
circumstances such as natural disasters public
holidays or any other events beyond our control.

5. Shipping Charges:
We offer free shipping on all orders within India.
There are no additional charges for standard
shipping. However for any expedited or special
shipping requests there may be additional
charges. These charges if applicable will be clearly
mentioned at the time of checkout.

6. Order Tracking:
Once your order has been dispatched we will
provide you with a tracking number via email or
SMS. You can use this tracking number to follow
the progress of your shipment. Please note that it
may take up to 24 hours for the tracking
information to be available.

7. Order Defects Damages or Delays:
While we take utmost care to ensure that your
order is delivered in perfect condition and within
the estimated delivery time there may be rare
instances of defects damages or delays during
transit. If you encounter any such issues with
your order please reach out to our customer
support team immediately. We will investigate
the matter and take appropriate action to resolve
the issue as quickly as possible.

8. Change of Shipping Address:
If you need to change the shipping address for
your order after it has been placed please contact
our customer support team as soon as possible.
Please note that we cannot guarantee the
change of address if the order has already been
dispatched.

9. Non-Delivery or Lost Packages:
In the rare case of non-delivery or lost packages
please notify our customer support team within
10 days of the estimated delivery date. We will
initiate an investigation with the shipping carrier
to locate or replace the package. If the package is
deemed lost we will either offer a full refund or
arrange for a replacement depending on your
preference.

10. Customs Duties and Taxes:
All applicable customs duties taxes or any other
charges imposed by the government authorities
will be the recipient's responsibility. Please check
with your local customs office for more
information on any potential charges.
Please note that by placing an order with
HydrateMax you agree to comply with our
shipping policy. We reserve the right to update or
modify this policy at any time without prior notice.
For any further inquiries or assistance regarding
shipping please feel free to contact our customer
support team.

Order and shipping
Refunds & Cancellation
Cancellation Policy
Your order can only be cancelled if it is yet to be
shipped. To cancel, please write to our customer
support team on nutronixlabs@gmail.com
In such cases, the order will be cancelled and the
refund shall be processed by us within 7 business
days after the cancellation request has been
acknowledged.
Orders once shipped cannot be cancelled.
Refund Policy
The Company will not accept any returns nor
initiate any refunds on purchase of the product
unless:
Returns will only be accepted for products that
have been damaged in transit or products that
have physical defects or in case of incorrect
product been shipped. An email with photos of

the damaged/incorrect product should be sent
within the stipulated time in order for us to accept
the request.
Should you wish to return all or part of your order,
you need to inform us within 48 hours of receipt of
the products by writing to us on
Care@gethydratemax.com
Returns will not be accepted if the product has
been used and/or the seal has been broken for
the product and/or the serial number has been
tampered with. On receipt of the returned
product, Hydratemax will proceed to inspect the
same and validate the claim.
Once approved as an eligible return, a refund or
replacement will be issued. If the product is found
to be ineligible for return, the product will be
couriered back to you.
If you made an online payment, we will refund the

amount back in the original source (debit/credit
card, bank, wallet, etc) within 7 working days of
receiving the request from you.
For COD orders, we will refund the amount to your
bank account within 14 working days of
requesting a refund.
INSURANCE
The Company shall provide only transit insurance
which shall be valid up to the time of acceptance
of delivery of the products only.
SHIPPING, DELIVERY AND RETURNS
HydrateMax is working with high-speed logistics
to provide the smoothest service we can. Due to
unseen circumstances there can be issues that
delay the process of shipping which can cause an
indefinite delay. Our customer management team
will contact you on this basis providing updates.

●Privacy Policy
OBJECTIVE, SCOPE AND APPLICABILITY
Nutronixlabs Private Limited . (“Company”, “we”,
“our”, “us”) respects an individual’s privacy and is
committed to protecting the same. This Privacy
Policy (“Policy”) describes how we collect, use,
disclose and transfer Personal Information (as
defined below), through platforms controlled by
the Company viz. www.gethydratemax.com and
mobile sites/application (the “Platforms”) of the
individuals who browse, or access the Platform or
provide information on or through the Platform, or
whose information the Company otherwise
collects, receives or processes in connection
with the offer and sale of its products
(“Products”) (hereinafter, collectively referred to
as “Customers”, “you”, “your”) and ensure its
compliance with applicable laws and regulations.
This Policy does not apply to Personal Information
collected from you offline (unless otherwise
09-03, 5:26 pm
specified), to Company’s websites that do not
link to this Policy, to Customers of countries
other than India or to third-party websites to
which Platform may link.
By accessing and/or using our Platform and
providing the information as explained in this
Policy, you consent to the collection and use of
the information you disclose on the Platform in
accordance with this Policy, including but not
limited to your consent for sharing your
information as per this Policy. We encourage you
to read this Policy regarding the collection, use,
and disclosure of your information. If you are not
comfortable with any of the terms or policies
described in this Policy, you may choose to
discontinue usage of the Platform.
Further, you agree and consent to receive all
communications related to our services on the
mobile number provided by you to the Company,
even if such mobile number is registered under
DND/NCPR list under the Telecom Commercial
Communications Customer Preference

Regulations, 2018 (“TRAI Regulations”).
Notwithstanding your registration with the
National Do Not Call Registry (In Fully or Partly
blocked category under National Customer
Preference Register set up under the Telecom
Regulatory Authority of India), you hereby
express your interest and accord informed
consent to receive communications (including
commercial communications) in relation to the
Company’s services. You further confirm that no
communication to you from the Company or on
behalf of the Company shall be construed as
Unsolicited Commercial Communication under
Regulation 2(bw) of the TRAI Regulations and you
have specifically opted to receive
communications in this regard on the mobile
number provided by you.
For the purpose of this Policy, the term “Personal
Information” shall mean any information that
relates to you, which, either directly or indirectly,
in combination with other information available or
likely to be available with the Company, is capable

of identifying you, which is submitted to and/or
collected over the Platform and maintained by the
Company in an accessible form, provided that,
any information that is freely available or
accessible in public domain or furnished under the
Right to Information Act, 2005 or any other law for
the time being in force shall not be regarded as
Personal Information for the purposes of this
Policy.

HOW DO WE COLLECT YOUR PERSONAL
INFORMATION?
We communicate with you through a variety of
means and channels, including our Platform,
email, phone or text messaging on your mobile
phone, although we do generally note that our
preferred means of communication is email which
has the least impact on the environment. Such
communications may involve giving to you, as well
as receiving information from you. We collect and
receive the Personal Information in the following

ways:
When you submit your Personal Information on
our Platform: The Company collects and stores
the Personal Information that you provide while
using our Platform including when you enter your
Personal Information into data fields on the
Platform as part of a voluntary registration
process. We also collect and store your Personal
Information through sponsored social media
platforms, events, etc. For example, you may
submit your name, postal address, e-mail
address, and/or other information in order to
register, place orders for the Products, receive
information about various Products, register for
newsletters, receive offers, contact Company’s
customer care service, or respond to the
Company’s surveys. To protect your privacy, you
should not provide the Company with any
information that is not specifically requested or
that you do not wish to share. You can choose not
to provide certain information, but then you might
not be able to use our Platform or certain features
of our Platform.
Automatic collection: We automatically collect
and store certain types of information whenever
you interact with us. Such information includes
information about your use of the Platform, your
interaction with content and services available
through the Platform. Like many websites,
unidentifiable information may be collected using
various technologies, such as cookies, Internet
tags, and web beacons. Your Internet browser
automatically transmits to the Platform some of
this unidentifiable information, such as the URL of
the Website you just visited and the browser
version your computer is operating. Passive
information collection technologies can make
your use of the Platform easier by allowing the
Company to provide better service, customize
sites based on consumer preferences, compile
statistics, analyze trends, and otherwise
administer and improve the Platform. Certain
features of the Platform may not work without
use of passive information collection
technologies. Information collected by these
technologies cannot be used to identity you
without additional identifiable information. We
may also receive/store information about your
location and your mobile device, including a
unique identifier for your device.
Other sources: We might receive information
about you from other sources, such as updated
delivery and address information from third
parties, which we use to correct our records and
deliver your next purchase more easily. Further,
we may receive information about you from third
parties that feature our Products or promotional
offers if you opt-in to receive information from us.
You may also choose to participate in a third party
application or social media sites through which
you allow us to collect (or the third party to share)
Personal Information about you, including usage
information. We may also receive information,
such as marketing related or demographic
information about you from third parties to
enhance our ability to tailor our content and offer
you the Products that we believe may be of
interest to you. The Company is not responsible
for the privacy practices of such third-party
websites which it does not own, manage or
control

WHAT PERSONAL INFORMATION DO WE
COLLECT?

The Company limits itself to collect information
which is necessary to ensure accurate services
and is required to process your order of the
Product or provide a refundand continually
improve our Products and services.
Following are the categories of Personal
Information that is collected and processed by us:
your name, e-mail and postal addresses, phone
number(s), country;
date of birth, language preference, location;
any open data and public records such as
information about you that is openly available on
the Internet;
names of people to whom purchases have been
shipped including address and telephone
numbers, IP addresses;
Product interest information and in certain
circumstances, your opinions and individual
preferences, etc.;
You may also provide us with information like
financial information such as bank account or
credit card or debit card or other payment
instrument details, password for availing the
Products at our Platform;
We may also maintain a record of your Product
interests and acquire information about you from
our future affiliates;
phone numbers used to call our customer service
number.
We may collect and use technical data and related
information, including but not limited to, technical
information about your device, system and
application software, and peripherals, that is
gathered periodically to facilitate the provision of
software updates, product support and other
services to you (if any) related to the Platform.
WHAT IS THE PURPOSE FOR WHICH THE
PERSONAL INFORMATION ISCOLLECTED?
The Company may use your Personal Information
to:
verify your identity;
fulfill the Product purchases and transactions;
communicate with you about your account and
activities on the Platform;
sign up for our newsletter, respond to a survey or
marketing communication;
allow us to better serve you in responding to your
requests;
to respond to reviews, comments, or other
feedback provided to us;
administer a contest, promotion, survey or other
site feature;
ask for ratings and reviews of the Products;
follow up with you after correspondence (live
chat, email or phone inquiries);
allow you to log in with a social media account and
share activities on your social media pages;
comply with our legal obligations, policies and
procedures, including compliance with relevant
industry standards and the enforcement of our
terms and conditions;
help us learn more about your shopping
preferences;
conduct marketing and performance research to
assist us in measuring our customer services,
benchmarking our performance and to help us
improve your shopping experiences and Product
offerings;
send communication related to order updates
and offers through e-mail, SMS and social media
channels;
do internal research on our Customer’s
demographics, interests, and behaviour to better
understand and serve you;
provide you with exclusive offers at the Platform,
tailor content, advertisements, and we provide
you, and improve the Platform and/or for internal
business purposes;
analyze trends, track Customer’s web page
movements, help identify you and your shopping
cart for aggregate use;
determine which of the store locations containing
our Products may be closest to you, provide
promotional offers, and to offer Products to you;
prevent, detect, investigate and take action
against crimes (including but not limited to fraud
and other financial crimes), any other illegal
activities, suspected fraud, or violations of
Company’s terms and conditions in any
jurisdiction;
establish, exercise or defend legal rights in
connection with legal proceedings (including any
prospective legal proceedings) and seek
professional or legal advice in relation to such
legal proceedings; and
comply with any applicable law, regulation, legal
process or enforceable governmental request.
The legal basis on which we collect your Personal
Information:
Performance of a Contract: some of the Personal
Information processed is performed on the basis
that it is necessary for the performance of our
agreement with you. An example of this would be
where we process your Personal Information for
delivering the Products ordered by you on our
Platform.
Legitimate Interest:legitimate interests will
include where we send you marketing information
about our Products, communicate with you in
order to serve you better.
Compliance with a Legal Obligation:for certain
types of processing it is necessary in order to
allow us to comply with a legal obligation. An
example of this would be where we are required to
retain business records for fixed periods of time
in order to comply with local legal requirements.
Consent: Finally, in certain limited situations, we
rely on your consent in order to process your
Personal Information. Where we require your
consent in order to collect and process certain
Personal Information, we seek your consent at
the time of provision, and such processing will
only be performed where consent is secured. You
can withdraw your consent, as per this Policy
where applicable, by sending an email to
care@gethydratemax.com
We may also collect and/or generate anonymized
and aggregated information from your use of the
Platform. The anonymized or aggregated
information is not Personal Information since we
are not able to re-identify you using any means
available to us from that anonymized or
aggregated information. The anonymized and
aggregated information is used for a variety of
functions, including to help us identify and
remediate any bugs, and to improve the
performance of our Platform. The Company may
use such information in a number of ways,
including internal analysis, analytics and
research. We may share this information with
third parties for our or their purposes in an
anonymized or aggregated form that is designed
to prevent anyone from identifying you.
We maintain a social media presence, such as a
Facebook, Instagram, LinkedIn and a Twitter feed.
You can interact with us through social media,
such as by entering our contests, posting
content, sharing material from our Platform, and
using our social media plug-ins. When you
interact with us using social media, we may
receive information such as your user ID, your
profile picture, photos you post, and similar
information, which is often determined by your
privacy settings at the relevant social media
sites. We may use the information for the
purposes we have described throughout this
Policy. Your use of social media sites is primarily
governed by the site operators’ privacy policies
and terms of service, and the information you
share with us and with others is largely controlled
by the privacy settings you have established at
those sites.
Payment Information: You may provide payment
information when you use the Platform to buy our
Products, including credit cards numbers, billing
information using third-party intermediary
PCI-DSS compliant service providers. The
payment information is provided directly by you,
via the Platform, into the PCI/DSS-compliant
payment processing service to which the
Company subscribes, and the Company does not,
itself, process or store the payment information,
except as stated herein. Further, these
intermediaries are not permitted to store, retain,
or use your billing information for any purpose
except for payment processing on our behalf.
If you use the Platform, you are responsible for
maintaining the confidentiality of your access
information and password. You are responsible
for restricting access to your computer, mobile
device, etc., and you agree to accept
responsibility for all activities that occur under
your password. We cannot secure any
information that you release on you own, that you
request us to release or that is released through
another third party to whim you have given
access.
In case of our customer care support, we may
record calls for quality and training purposes.

HOW DO WE SHARE THE PERSONAL
INFORMATION?

Only the persons authorized by us shall have
access to your Personal Information. We may
share your Personal Information only to those
mentioned below and they are either subject to
this Policy or follow practices at least as
protective as those described in this Policy:
Our affiliates and third parties;
Service providers who perform services on our
behalf based on our instructions which inter
aliainclude beauty partners providing beauty
services to the Customers. However, these
service providers will not be authorized to use or
disclose such information except as necessary to
perform services on our behalf or comply with
legal requirements;
We do not rent or sell your Personal Information
to any third party.
Should we plan to merge/sell all or substantially all
of our business to another business entity or
similar other transaction or be required by that
business entity, we may transfer or disclose your
Personal Information to that business entity who
may collect, use or disclose such information for
the purposes of evaluating the proposed
transaction or for operating and managing the
affairs of the acquired business or for other
purposes identified in this Policy.
We may share Personal Information with our other
corporate entities who may use the said
information in accordance with this Policy to help
detect and prevent identity theft, fraud, and
other potentially illegal acts; correlate related or
multiple accounts to prevent abuse of our
Platform. If you have any objection to such
sharing, then we request not provide us with any
information.
We may retain other companies and individuals to
perform functions on our behalf consistent with
this Policy. Examples include order processing
companies, courier companies, data analysis
firms, customer support specialists, email
vendors, web-hosting companies and fulfillment
companies (e.g., companies that coordinate
mailings). Such third parties may be provided with
access to Personal Information needed to
perform their functions but may not use such
information other than on our behalf and in
accordance with this Policy.
In addition, in some instances, you may be offered
the opportunity to consent to the sharing of your
information with a third party such as an event or
promotion co-sponsor. If you consent, we will
share your information with such third party and
the information you provide may be used by such
third party for their own purposes and in
accordance with their own policies.
Notwithstanding anything contained in this
Policy, we may disclose Personal Information if
required to do so by law or in the good faith belief
that such disclosure is reasonably necessary to
respond to any court orders or other legal
processes. We may disclose Personal Information
to law enforcement offices, third party rights
owners, or others in the good faith belief that
such disclosure is reasonably necessary to:
enforce our Terms and Conditions or Policy;
respond to claims that an advertisement, posting
or other content violates the rights of a third
party; or protect the rights, property or personal
safety of our Customers or the general public.
RETENTION OF PERSONAL INFORMATION
We will retain your Personal Information only as
long as it is reasonably required or otherwise
permitted or required by applicable law or
regulatory requirements. We may also retain your
Personal Information so long as it is necessary to
fulfil the purposes for which it was collected
(including for purposes of meeting any legal,
administrative, accounting, or other reporting
requirements). Your Personal Information is
safeguarded against inappropriate access and
disclosure, as per this Policy.
We also maintain appropriate and adequate
administrative, technical and physical safeguards
designed to protect your Personal Information
against accidental, unlawful or unauthorized
destruction, loss, alteration, access, disclosure or
use.
OPTING OUT:
The Platform provides an option to all the
Customers to opt-out of receiving any
promotional or marketing communications from
us. If you do not wish to receive any promotional
or marketing communications from us, you can
contact us at the address provided below.
Your Choices to opt-out:
You have the following choices with how your
Personal Information is used:
Opt-out options
What you need to do
Updating your Personal Information in relation to
your account
You can update or correct your name, e-mail
address, security questions, and other
preferences by [logging into your account and
clicking on the "My Account" page, calling
customer care executive.
Receiving newsletters and promotional e-mails
You can click on the “unsubscribe” link at the
bottom of any promotional e-mail that you
receive. Alternatively, you may edit your e-mail
preferences on your “My Account” page or call
customer care executive to discontinue receiving
any promotional materials by mail/ e-mail.
Remove content from Customer review
You can remove content that you posted on a
public space, such as part of a ratings and review,
by e-mailing details to
Care@gethydratemax.com . Please note that we
will endeavour and try to ensure to honour your
request to remove information, however, our
removal of your information does not completely
erase that information from the internet viz.
historical copies, or "caches," may remain.

WITHDRAWAL OF CONSENT
If you have consented to the collection, use and/
or disclosure of your Personal Information as
identified in this Policy, you have the right to
withdraw this consent at any time by writing to us

at care@hydratemax.com. Where you are
providing location information via a mobile app,
you may turn off your location services on your
device at any time. Please note that any
processing that we have carried out before the
withdrawal of your consent remains lawful.
Provided that, notwithstanding such request, this
information may be retained to comply with our
legal obligations, resolve disputes and enforce
our agreements.

HOW WE STORE YOUR PERSONAL INFORMATION
We may store Personal Information using our own
secure on-site servers or other internally hosted
technology. Your Personal Information may also
be stored by third parties, via cloud services or
other technology, with whom the Company has
contracted, to support the Company's business
operations.
These third parties do not use or have access to
your Personal Information other than for cloud
storage and retrieval, and the Company requires
such parties to employ at least the same level of
security that we use to protect your Personal
Information.

DISPOSAL OF PERSONAL INFORMATION
We will only use your Personal Information for
those purposes and will make sure that your
privacy is protected. We shall take reasonable
steps to delete or permanently de-identify
Personal Information that is no longer needed.

DO WE USE “COOKIES”?

We may track your preferences and activities on
the Platform. “Cookies” are small data files
transferred to your computer's hard-drive by a
website, while using a web browser (if you allow).
They keep a record of your activities on the
Platform making your subsequent visits to the
site more efficient. The Cookies may store a
variety of information, including, the number of
times that you access the Platform, registration
information and the number of times that you
view a particular page or other item on the
Platform. The use of cookies is a common practice
adopted by most major sites to better serve their
clients. Most browsers are designed to accept
cookies, but they can be easily modified to block
cookies.
By continuing the use of the Platform, you are
agreeing to our use of cookies. If you do not agree
to our use of cookie, you can block them in your
browser setting, but you may lose some
functionality on the Platform.
We use cookies to:
understand and save Customer’s preferences for
future visits.
keep track of advertisements.
compile aggregate data about site traffic and site
interactions in order to offer better site
experiences and tools in the future. We may also
use trusted third-party services that track this
information on our behalf.
you can choose to have your computer warn you
each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through
your browser settings. You may look at your
browser’s help menu to learn the correct way to
modify your cookies.
if you turn cookies off, some features will be
disabled. It won’t affect the Customer’s
experience that makes your site experience more
efficient and may not function properly.
However, you will still be able to place orders.

CUSTOMER COMMENTS AND CONTENT
If you post any comments or content on our
Platform, you should be aware that any
information you choose to provide there may be
read, collected, or used by the third parties. We
are not responsible for the information you
choose to submit, and we cannot guarantee that
third parties have not made copies of or will not
use such information in any way.

LINKS TO THIRD PARTY ADVERTISEMNTS OR
SITES

We may display links to web sites that are owned
or operated by third parties on our Platform.
Please understand that these websites are
independent from the Company, and the
Company has no control over the content on that
website, even if the Company provides
information or Products to the owner of that
website. The Company is not making any
representations about, endorsing, or accepting
any responsibility for the content or the use of
such website. Further, we are not responsible or
liable for any damage or loss related to the use of
any third-party website. You should always read
the terms and conditions and the privacy policy of
a third-party website before accessing or using it.

THIRD PARTY ANALYTICS:

We use third-party analytics services to evaluate
your use of the Platform, compile reports on
activity, collect demographic data, analyze
performance metrics, and collect and evaluate
other information relating to the Platform and
mobile and internet usage. These third parties
use cookies and other technologies to help
analyze and provide us the information and, in
some cases, connect such information with other
data held by our, or third party, environments. You
consent to the processing of information about
you by these analytics providers in the manner
and for the purposes set out in this Policy.
At present, we work with the following analytic
partners:
Google
Google’s advertising requirements can be
summed up by Google’s Advertising Principles.
They are put in place to provide a positive
experience for Customers. We use Google
AdSense Advertising on our Platform. Google, as
a third-party vendor, uses cookies to serve ads on
our Platform. Google’s use of the DART cookie
enables it to serve ads to our Customers based
on previous visits to our Platform and other sites
on the Internet. The Customers may opt-out of
the use of the DART cookie by visiting the Google
Ad and Content Network privacy policy.
We have implemented the following:
Remarketing with Google AdSense
Google Display Network Impression Reporting
Demographics and Interests Reporting
DoubleClick Platform Integration
We, along with third-party vendors such as
Google use first-party cookies (such as the
Google Analytics cookies) and third-party cookies
(such as the DoubleClick cookie) or other
third-party identifiers together to compile data
regarding the Customer interactions with ad
impressions and other ad service functions as
they relate to our Platform.
The Customers can set preferences for how
Google advertises to you using the Google Ad
Settings page. Alternatively, you can opt out by
visiting the Network Advertising Initiative Opt-Out
page or by using the Google Analytics Opt-Out
Browser Add-on.

EMPLOYMENT OPPORTUNITIES:

We provide you with a means for submitting your
resume or other information through our Platform
for consideration for employment opportunities
at the Company. Information received through
resume submissions will be kept confidential. We
may contact you for additional information to
supplement your resume, and we may use your
information within the Company, or keep it on file
for future use, as we make our hiring decisions.
CHILDREN
Out Platform is not designed for individuals under
the age of eighteen (18) and we do not knowingly
collect Personal Information from anyone under
the age of eighteen (18). If you are under
eighteen (18) years of age, you may browse our
Platform, but please do not provide your Personal
Information to us. For example, you cannot
register. If we become aware that we have
inadvertently received Personal Information from
a visitor under the age of eighteen (18) on the
Platform, we will delete the information from our
records.

SECURITY:

We endeavour to protect the Personal
Information against loss or theft, as well as
unauthorized access, disclosure, copying, use or
modification with security safeguards
appropriate to the sensitivity of the Personal
Information, regardless of the format in which it is
held. We use various methods to safeguard
Personal Information. They include:
Physical measures: locked filing cabinets,
restriction of access to offices, and alarm
systems.
Technical tools: passwords and encryption, using
generally industry best practices.
Organizational controls: confidentiality
agreements, limiting access on a need-to-know
basis, staff training and security clearances.
Online security is also a priority. We incorporate
security measures such as encryption and
authentication tools to protect your Personal
Information from unauthorized use. Firewalls are
utilized to protect our servers and network from
unauthorized users accessing and tampering
with files and other information that we store.
Further, we attempt to keep your Personal
Information up-to-date, accurate in the best
possible manner as it may be necessary for the
purpose for which it was collected. We value the
importance you attach to your Personal
Information given to us and therefore we have (i)
taken all reasonable measures and precautions to
keep such information safe and secure and to
prevent any unauthorized access to or misuse of
the same; and (ii) enable you to review and edit
the same.
We use regular Malware Scanning.
Your Personal Information is contained behind
secured networks and is only accessible by a
limited number of persons who have special
access rights to such systems and are required to
keep the information confidential. In addition, all
sensitive/credit information you supply is
encrypted via Secure Socket Layer (SSL)
technology.
We implement a variety of security measures
when a Customer enters, submits, or accesses
their information to maintain the safety of your
Personal Information.
However, we shall not be liable to any Customers
for any loss, damage (whether direct, indirect,
consequential or incidental) or harm caused to
the Customers due to the unauthorized access or
misuse of the Personal Information by any third
party.

POLICY REVIEW
Please note that we review and may make
changes to this Policy from time to time. When
changes are made, the Policy link will include a
notation “Revised (date).” indicating that you
should review the new terms, which will be
effective immediately upon posting on this page,
with an updated effective date. By accessing the
Platform after any changes have been made, you
signify your agreement on a prospective basis to
the modified Policy and any changes contained
therein.

PRIVACY CONCERNS
If you are concerned about the handling of your
Personal Information, or if you have any
complaints or queries related to your Personal
Information or our Policy, please contact:
Grievance Redressal
Any complaints, abuse or concerns with regards
to content and or comment or breach of these
terms shall be immediately informed to the
Customer Care Officer as mentioned below via
mail, email or phone.
Nutronixlabs@gmail.com
The Grievance Officer is identified above
pursuant to the provisions of applicable laws
including but not limited to the Information
Technology Act, 2000 and the Consumer
Protection Act, 2019, and the rules enacted under
those laws.